Kenneth Lay – Progress is Rarely Linear

Meet Kenneth (Ken) Lay, President and Founder of Perspective Always Matters, where he helps C-Suite and emerging leaders navigate complexity, build resilience, and deliver results. With 30+ years in senior roles at Fortune 100 companies (EVPCIO, Citizens Bank), leadership posts at Bank of America and JPMorgan Chase, and earlier executive roles at IBM, Ken applies organizational psychology with hard-earned, hands-on operating experience. 

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01:04 Intro to Ken

02:32 Rapid-fire questions

04:39 Growing up

06:13 University

07:48 First job at IBM

10:28 Pivot #1: software developer to sales

14:50 Career at IBM

16:51 Pivot #2: moving to Chase

19:08 Pivot #3: leaving Chase

21:26 About CMP

22:13 Pivot #4: becoming the Secretary of Revenue for North Carolina

28:23 Post-North Carolina

29:12 Pivot #5: back to university and organization coaching

31:41 Golden Nuggets

35:22 Contact Ken